Política de reembolso
Privacy Policy
Last updated: July 27, 2026
OFFER CREST operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a personalized shopping experience (the “Services”). OFFER CREST is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understand how your information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify or be linked to you. Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from this information:
- Contact information, including your name, mailing address, billing address, shipping address, telephone number, and email address.
- Financial information, including payment card information, financial account information, transaction information, payment method, payment confirmation, and other payment-related details.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including products you view, add to your cart or wish list, purchase, return, exchange, or cancel, and your prior transactions.
- Communications with us, including information you provide when contacting customer support or otherwise communicating with us.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information about how and when you access, browse, or interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, visit or use the Services, make a purchase, communicate with us, or otherwise provide your information.
- Automatically through the Services, including from your device and through cookies or similar technologies when you visit or use our websites, products, or services.
- From our service providers, including companies that provide technology, payment, analytics, fulfillment, customer support, and other services on our behalf.
- From business partners and other third parties, as permitted by applicable law.
How We Use Personal Information
Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:
- Providing, personalizing, and improving the Services. We use personal information to fulfill our agreement with you, process payments and orders, remember preferences and items of interest, send account and order notifications, process purchases, returns, exchanges, or other transactions, create and manage accounts, arrange shipping, support returns and exchanges, enable reviews when available, recommend relevant products, and improve the shopping experience.
- Marketing and advertising. We may use personal information to send promotional or marketing communications by email, text message, or mail, and to display advertising for products or services on our Services or other websites, including advertising based on products you viewed, purchased, or added to your cart, where permitted by law.
- Security and fraud prevention. We use personal information to authenticate accounts, provide a secure shopping and payment experience, detect and investigate suspected fraudulent, illegal, unsafe, or malicious activity, protect public safety, and maintain the security of our Services. If you create an account, you are responsible for keeping your login credentials secure and should not share them with others.
- Communicating with you. We use personal information to provide customer support, answer requests, deliver effective service, and maintain our business relationship with you.
- Legal and compliance purposes. We may use personal information to comply with applicable law, respond to valid legal process or government requests, investigate or participate in actual or potential legal proceedings, enforce our terms and policies, and protect our rights and the rights of our users or others.
How We Disclose Personal Information
We may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:
- To Shopify, manufacturers, fulfillment partners, payment processors, shipping providers, cloud hosting providers, analytics providers, customer support providers, and other vendors that perform services on our behalf.
- To business and marketing partners that help us provide marketing and advertising services. For example, Shopify may help support personalized advertising based on your activity across different merchants and websites. These partners process information according to their own privacy notices.
- When you direct, request, authorize, or consent to a disclosure, including when fulfilling an order, using a social-media widget, or using a third-party login integration.
- To our affiliates or other companies under common control, where applicable.
- In connection with a business transaction such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
- To comply with legal obligations, subpoenas, warrants, court orders, or similar requests; enforce our terms and policies; and protect the Services, our rights, or the rights of our users or others.
Our Relationship with Shopify
The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit through the Services may be transmitted to Shopify and to third parties that may be located outside your country of residence. We may also use Shopify features that combine information from your interactions with our store, other merchants, and Shopify to help protect, grow, and improve our business.
In these circumstances, Shopify may be responsible for certain processing activities and for responding to requests relating to its use of personal information. To learn more, review the Shopify Consumer Privacy Policy. Depending on where you live, you may also submit certain privacy requests through the Shopify Privacy Portal.
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties. If you follow a link to a website that is not owned or controlled by us, review that third party’s privacy and security policies and terms. We are not responsible for the privacy, security, accuracy, or reliability of third-party websites. Information you share in public or semi-public spaces, including third-party social-media platforms, may be viewed and used by other users of those platforms. Including a link does not necessarily mean that we endorse the third party or its content.
Children’s Information
The Services are not intended for children, and we do not knowingly collect personal information from children as defined by applicable law. If you are a parent or legal guardian and believe a child has provided personal information to us, contact us using the information below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined by applicable law, the personal information of individuals under 16 years of age.
Security and Retention
We use reasonable safeguards designed to protect personal information, but no security system is perfect, and we cannot guarantee absolute security. Information transmitted to us may not be secure while in transit. Do not use unsecured channels to send sensitive or confidential information.
How long we retain personal information depends on factors such as whether we need the information to maintain an account, provide the Services, complete transactions, comply with legal obligations, resolve disputes, or enforce contracts and policies.
Your Privacy Rights and Choices
Depending on where you live, you may have some or all of the following rights. These rights are not absolute, may apply only in certain circumstances, and may be limited as permitted by law:
- Right to access or know. You may have the right to request access to personal information we maintain about you.
- Right to delete. You may have the right to request deletion of personal information we maintain about you.
- Right to correct. You may have the right to request correction of inaccurate personal information.
- Right to data portability. You may have the right to receive a copy of certain personal information and request that it be transferred to a third party, subject to applicable exceptions.
- Right to opt out of certain sale, sharing, or targeted advertising activities. Where applicable, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising or activities defined by law as a sale or sharing.
- Communication preferences. You can unsubscribe from promotional emails by using the unsubscribe link included in those emails. If you opt out of promotional communications, we may still send non-promotional communications about your account, purchases, or orders.
You can exercise available rights through the Services when those controls are offered or by contacting us using the information below. You may also learn about Shopify’s processing and available controls at https://privacy.shopify.com/en.
We will not discriminate against you for exercising an applicable privacy right. We may need to verify your identity before processing a request, as permitted or required by law. You may be allowed to designate an authorized agent to submit a request on your behalf. Before accepting such a request, we may require proof that the agent is authorized and may ask you to verify your identity directly with us. We will respond within the time required by applicable law.
Complaints
If you have a complaint about how we process personal information, contact us using the information below. Depending on where you live, you may have the right to appeal our decision or file a complaint with your local data protection or privacy authority.
International Data Transfers
Your personal information may be transferred, stored, or processed outside the country where you live. When required, transfers from the European Economic Area, the United Kingdom, or other regulated jurisdictions will use recognized transfer mechanisms, such as applicable standard contractual clauses, unless the destination has been recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this website, update the “Last updated” date, and provide any additional notice required by applicable law.
Contact Us
If you have questions about our privacy practices, this Privacy Policy, or an available privacy right, contact us at contactoffercrest@gmail.com or at Rua Tamandaré, Aparecida de Goiânia, GO 74984-660, Brazil.